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All systems operational

All SALT Money services are running normally. No active incidents or degradation detected.

SALT Money system status

Current status and 90-day service history for all SALT Money platform services.

System status

90-day service uptime history

99.97%

Operational
Degraded
Outage
Maintenance

Past 90 days. Post-incident updates published within 24 hours of resolution.

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Recent incidents

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Scheduled maintenance

Notices posted at least 72 hours in advance. Merchants notified via email and portal dashboard.

No scheduled maintenance at this time.

FAQ

The current status of all SALT Money services is displayed at the top of this page. If all services show a green operational indicator, there are no known active incidents. This page is reviewed and updated by our team whenever there is a change in service status.
Contact our merchant support team directly via the contact form, live chat, or by submitting a support ticket through your merchant portal.
Through this public status page, email notifications to registered merchant accounts, and in-portal dashboard alerts. For planned maintenance, we aim to provide at least 72 hours advance notice.
SALT Money targets 99.9%+ availability for core payment processing services. Our 90-day uptime history is published on this page so you can review actual performance, not just service level targets.
Maintenance windows are designed to minimize impact on POS operations. Where possible, we isolate maintenance to portal or back-office systems so payment processing at the terminal remains unaffected.

Operational: All systems functioning normally. Full transaction processing, reporting, and portal access available.

Degraded performance: Service available but response times or success rates are below normal thresholds. Team is actively monitoring.

Partial outage: A portion of users or transactions experiencing disruption. Team working to restore full service.

Under maintenance: Temporarily offline for planned infrastructure work. Announced in advance with estimated restoration time.

Synthetic transaction testing

Continuous end-to-end test transactions across every service layer — not just server pings.

Automated alerting

On-call engineers paged immediately when any service metric falls outside defined thresholds.

Infrastructure health checks

All core services, APIs, and database clusters monitored with sub-minute polling intervals.

Redundant infrastructure

Critical services architected across multiple availability zones to minimize single points of failure.